Exchange Policy:
Please note that exchanges/credit are only available on a case-by-case basis.We do not entertain refunds at all.
In the event that the item you originally purchased has sold out, a credit note will be provided.
Under all other circumstances, a one-for-one exchange will be provided.
All items to be returned must be done so within 7 working days.
Please note that after this duration has expired, we will not accept the return of the item.
Items must be in brand new condition.
Should we find the returned item not defective as aforementioned, item will be sent back and all postage costs will be borne by the customer.
Specifically, postage to have the item sent back to us will not be refunded and customer will be required to top up to have the item returned.
The postage costs of envelopes will not be refunded.
You may choose to re-use the envelope the item was originally packed in if you are uncomfortable with using your own.
Postage will be sent out via the original method of postage. Should you wish to opt otherwise, please inform us.
Postage Details:
Unfortunately, we do not ship outside Singapore. :(Meetups can be done at my convenience, at my mentioned time:
- Bugis on weekdays
- Woodlands on Saturday
- Choa Chu Kang on Sundays and certain weekdays
Normal Postage: $2 for the first item, and an additional SGD 1 for every subsequent item
Registered Postage is an additional $1.50 on top of normal postage costs and is calculated per parcel.
SingPost normally takes 2 - 7 working days (exclusive of weekends/public holidays) to deliver Normal Post.
SingPost normally takes 1 - 3 working days (exclusive of weekends/public holidays) to deliver Registered Parcels.
Tracking numbers will only be provided upon request.
We are not responsible for any items lost in transaction although we will call/email SingPost to enquire about it.
It is always advisable to opt for Registered Postage!
